Privacy Policy

Welcome to SW Custom Knives (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://swcustomknives.com/ (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, purchase products, contact us, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Company Name (if applicable)

Non-Personal Information

We may automatically collect certain information when you visit our Website, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Viewed
  • Time Spent on the Website
  • Referral URLs
  • Website Usage Data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve user experience, analyze website traffic, and personalize content.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Communicate regarding orders, inquiries, and services.
  • Improve our products and Website performance.
  • Send promotional emails, newsletters, and marketing communications.
  • Prevent fraud and unauthorized activities.
  • Comply with legal obligations.
  • Analyze user behavior and Website performance.

3. Payment Processing

Payments made through our Website may be processed by third-party payment providers. We do not store complete payment card information on our servers. Payment information is securely handled by the respective payment processors in accordance with their privacy and security policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Service Providers

Third-party vendors that help us operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing service providers
  • Hosting providers
  • Analytics providers

Legal Requirements

We may disclose information if required by law or if we believe disclosure is necessary to:

  • Comply with legal obligations.
  • Protect our rights and property.
  • Prevent fraud or security threats.
  • Protect the safety of our customers and users.

Business Transfers

In the event of a merger, acquisition, sale of assets, or business restructuring, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Email Marketing

If you subscribe to our newsletter or marketing communications, we may send you promotional emails regarding:

  • New products
  • Special offers
  • Company updates
  • Industry news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. Cookies Policy

Cookies help us improve your browsing experience and Website functionality.

Cookies may be used to:

  • Remember user preferences.
  • Analyze Website traffic.
  • Improve security.
  • Personalize content and advertisements.

You may disable cookies through your browser settings; however, certain Website features may not function properly.

8. Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Children’s Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will take reasonable steps to remove such information.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data.
  • Correction of inaccurate information.
  • Deletion of personal information.
  • Restriction of processing.
  • Objection to certain uses of data.
  • Withdrawal of consent where applicable.

To exercise your rights, please contact us using the details below.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy.
  • Meet legal and regulatory obligations.
  • Resolve disputes.
  • Enforce agreements.

12. International Data Transfers

If you access our Website from outside the country where our servers are located, your information may be transferred, stored, and processed in different jurisdictions that may have different data protection laws.

By using the Website, you consent to such transfers.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

SW Custom Knives
Website: https://swcustomknives.com/
Email: info@swcustomknives.com
Phone: +14693929759
Address: 117 S Lexington ST Harrisonville, MO 64701

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.